Service information. Before you order.
A plain-English overview of availability, terms, speeds, equipment and billing for Go Lambda internet.
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This is a general service summary. The plan, pricing and checkout information presented for your qualified address forms the relevant pre-sale information for the service you select.
Service description and availability
Go Lambda internet is delivered over the supported network available at your service address, which may include OptiComm, nbn or Lambda Networks. Availability, access technology, maximum speed and appointment requirements depend on the premises.
Term
Month-to-month, no-lock-in options are available. A service continues to roll over until cancelled in accordance with the applicable terms.
Speeds
Actual throughput may be lower than a plan’s maximum speed due to access technology, source content, hardware, Wi-Fi, software configuration, simultaneous users and interconnecting infrastructure. Ethernet testing provides a more reliable measure than Wi-Fi.
Equipment and installation
You need compatible equipment. If network termination equipment is not installed, a technician appointment and charges may apply. Network-installed equipment remains subject to the relevant network operator’s ownership and maintenance rules. Internal cabling beyond the network boundary is generally the customer’s responsibility.
Billing and changes
The order screen displays recurring and one-off charges before payment. Review invoices, due dates, plan-change timing, moving and cancellation information for your selected service. Contact us promptly if any information is unclear.
More information
See the legal information hub, Acceptable Use Policy, Privacy Policy and Complaints Handling Policy.